Field-service Hotline
24/7 parts dispatch for contracted fleets · mean-time-to-repair under 18 hours on stocked clamp and eccentric SKUs.
+1 (800) 224-3427We are easy to reach
Whether you need a vibratory hammer quote, ABI replacement parts, or a soil-log review, our Houston desk routes you to an application engineer—not a generic inbox. Bring pile schedules, SPT summaries, and carrier hydraulic system pressure ratings so we can answer with a configuration sketch instead of a brochure dump.
24/7 parts dispatch for contracted fleets · mean-time-to-repair under 18 hours on stocked clamp and eccentric SKUs.
+1 (800) 224-3427Spec PDFs, vibration-frequency maps, rotary drilling torque curves · typical reply within one business day.
[email protected]1840 Industrial Boulevard
Houston, TX 77029, USA
Mon–Fri 06:00–22:00 CST · Sat 08:00–16:00 CST
Share pile type, soil notes, carrier hydraulic class, and delivery month. We typically reply within 24 hours with a configuration sketch and lead-time window. If you already run ABI iron, include serial numbers so parts dispatch can check hub stock before quoting freight.
Procurement managers often ask whether a mid-class vibratory hammer can share an excavator already on the highway package. Equipment managers ask about vibration frequency windows and clamp-jaw wear kits. Project directors care about pile penetration depth risk against the critical path. Send the question in your own words—we route it to the desk that answers that language.
For international shipments, note destination port and whether you need CE dossiers plus EPA Tier 4 Final logs in the same crate. Our logistics partners consolidate hammers, power packs, and spare eccentric assemblies when that reduces demurrage on your side.